This is a brilliant concept and I wonder if part of the danger comes from the fact that leaders have always been told they need to get out of the weeds and focus on strategy.
And now AI gives them that on a silver platter: a false sense of proximity to the weeds without actually being close enough to see what's happening..
Thank you the kind words on Digital Distance. Your thoughts on proximity can cross several aspects. When both cognitive distance and customer distance (or the framework also is adaptable to any stakeholder group) combine and increase, the impacts compound depending on which value streams the technology is employed. Great feedback and perspective. I’m looking forward to the continued research I’m doing and collaborating with Joel to share more of it.
This is a great framework to understand the dilemma we face in integrating AI- whether to embed it meticulously or keep it an arms length. The Digital Distance framework not only explains a lot wrt AI adoption but also raises the right questions for leaders. True, there is never an "one-size fits all" solution and leaders have to aim for the sweet spot that works well for them.
The Digital Distance Framework highlights a subtle but crucial aspect of AI adoption. Proximity decisions shape not just efficiency, but how expertise and human connection are preserved or eroded.
Excellent observation. As I developed the framework, the genesis was the fundamental nature, the psychosocial tendencies of humans more than technological underpinnings. Many may be missing how LLM based automation, if not carefully deployed, can change both human interaction and human cognition at the same time.
Love the framework! I try to do more quadrant 1 & 4 nowadays...
Also, you've got new logo! Hope I didn't miss it's debut!
Thanks!! And yes!! Needed a logo that was a little more memorable :)
This is a brilliant concept and I wonder if part of the danger comes from the fact that leaders have always been told they need to get out of the weeds and focus on strategy.
And now AI gives them that on a silver platter: a false sense of proximity to the weeds without actually being close enough to see what's happening..
It is indeed a false sense of proximity, Mia! I hadnt thought of that
Thank you the kind words on Digital Distance. Your thoughts on proximity can cross several aspects. When both cognitive distance and customer distance (or the framework also is adaptable to any stakeholder group) combine and increase, the impacts compound depending on which value streams the technology is employed. Great feedback and perspective. I’m looking forward to the continued research I’m doing and collaborating with Joel to share more of it.
Yes, well said!
This is a great framework to understand the dilemma we face in integrating AI- whether to embed it meticulously or keep it an arms length. The Digital Distance framework not only explains a lot wrt AI adoption but also raises the right questions for leaders. True, there is never an "one-size fits all" solution and leaders have to aim for the sweet spot that works well for them.
Yes, very well said! It also takes time to find your right size
Absolutely!
The Digital Distance Framework highlights a subtle but crucial aspect of AI adoption. Proximity decisions shape not just efficiency, but how expertise and human connection are preserved or eroded.
Human connection preserved or eroded, that’s awesome
This is a really insightful framework. "Digital Distance" is a perfect encapsulation of the non-obvious cost of integrating AI.
Yes! I appreciate that
Excellent observation. As I developed the framework, the genesis was the fundamental nature, the psychosocial tendencies of humans more than technological underpinnings. Many may be missing how LLM based automation, if not carefully deployed, can change both human interaction and human cognition at the same time.